Farmsoft Australia
Pak-Bot: fresh produce AI for Australian packers and wholesalers
Ask "How many cartons of Imperial mandarins are in cool room 3?" or "Which customers got the lot that failed QC this morning?" and Pak-Bot answers from live Producepak data – tables, charts or a list you can e-mail.
A$9,400 a year + GST · all modules, 8 users, unlimited sites · setup & training included · Australian company

99% fewer shipping errors
95% less fresh produce waste
90% lower administration costs
1–2 wk typical deployment
Jobs Pak-Bot takes off the office
| Job | How | Case-study result |
|---|---|---|
| Order entry | Reads purchase orders from the e-mail inbox and creates orders for approval | 8 → 2 hours a day |
| Weekly reports | "Sales by customer last month" as a table or chart | 14 → 3 hours a week |
| Stock questions from the floor | Supervisors ask on a phone, limited to their own site | Next day → under 1 minute |
| Retailer labels | Builds the format from the retailer's spec sheet | 2 days → under 1 hour |
| Grower pack-out queries | "Pack-out summary for grower 12 this week" e-mailed from the chat | 15 → 3 hours a week in season |
- Plain-English questions, no report writing
- Answers respect site and user permissions
- Charts e-mailed straight from the chat
- FIFO and expiry warnings


Not a general chatbot
ChatGPT does not know what is in your cool room. Pak-Bot runs inside Producepak, on your live data and with each user's permissions, and can act – create the order, e-mail the report, flag the pallet.
Related
- Three-site vegetable packer saves A$207,700 a yearA three-site potato, onion and carrot packer supplying two national supermarket chains cut written-o
- Berry and leafy greens wholesaler saves A$279,900 a yearA berry, leafy greens and herb wholesaler with about 300 restaurant, grocer and food-service custome
- Citrus and table grape exporter cuts rejected containers from three to oneA citrus and table grape grower-packer exporting by sea to Asia cut rejected containers from 3 to 1
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Questions
Is our data used to train other companies' AI?
No. Pak-Bot answers from your own Producepak data and respects user permissions.
Does it understand Australian varieties and retailers?
It answers from the products, customers and lots in your own system – Imperials, Hass, Woolworths, Coles or anything else you set up.
Does support use AI?
No. Producepak support is provided by real people.