Farmsoft Australia
Berry and leafy greens wholesaler saves A$279,900 a year
One warehouse, about 45 staff, 30 growers and 300 customers – and 120 e-mailed orders a day that used to be retyped. Pak-Bot now turns them into orders; staff only approve them.
A$9,400 a year + GST · all modules, 8 users, unlimited sites · setup & training included · Australian company
99% fewer shipping errors
95% less fresh produce waste
90% lower administration costs
1–2 wk typical deployment
A$ value
| Saving | How it was worked out | A$ per year |
|---|---|---|
| Less stock dumped | 6.0 % → 3.5 % of ≈ A$6 m purchases | 150,000 |
| Fewer customer credits | 1.8 % → 0.9 % of ≈ A$7.5 m sales | 67,500 |
| Order entry | 6 h/day × 260 days × A$40/h | 62,400 |
| Total | 279,900 |
- Orders from e-mail into Producepak
- Available-to-promise from stock plus incoming
- FIFO alerts at picking
- QC failures linked to customers
Why it fits Australian market wholesalers
Berries, leafy greens and herbs last days, not weeks, and the orders from cafés, restaurants and greengrocers arrive overnight by e-mail and text. The wholesaler's gain came from three things: no retyping, oldest stock picked first, and failed QC lots traced to customers in under a minute.
After the change
- One order-entry role moved to customer service and debt follow-up
- Sales offered ageing lots at a discount instead of dumping them
- Customers saw fewer wrong deliveries and faster answers to complaints
Related
- Fresh produce wholesale software for Australian central marketsWholesale software for Australian produce wholesalers and market agents at Sydney, Melbourne, Brisba
- Blueberry packing software AustraliaBlueberry packing, QC and traceability for Australian packers.
- Order picking and dispatch software for Australian produce suppliersScan-checked picking and dispatch for Australian produce suppliers
- Pak-Bot: fresh produce AI for Australian packers and wholesalersPak-Bot is the AI inside Producepak
Questions
Does Pak-Bot read orders from Gmail or Outlook?
In this case study it read a shared Gmail inbox; orders can also be pasted or dropped into the chat.
Are the savings guaranteed?
No – they are the customer's own estimates.
Where is the original?
Published on pak-bot.farmsoft.com.