Fewer claims
Answer every claim with proof – or never get it
Credits and rejections come from two places: real mistakes and arguments you cannot win without evidence. Producepak removes the first with scan-checked shipping and wins the second with a complete record of every pallet that left your dock.
Watch the video & book a demo Full specifications (PDF)
US$6,200 a year · all modules · 8 users · unlimited sites
100% of pallets checked against the order before the truck leaves
95% less produce waste with precise inventory control
99% fewer shipping errors
Every lot with QC scores, photos and full traceability
What Producepak keeps for every shipment
| Evidence | Captured when |
|---|---|
| Pallet and case lot codes, quantities | Load scan |
| Labels printed (PTI / SSCC) and ASN sent | Picking and dispatch |
| QC results and photos of the lot | Receiving, packing, pre-load check |
| Pulp / air temperature and pallet photos | Pre-load check |
| Truck, seal number, driver and departure time | Dispatch |
| Customer sign-off or proof of delivery | Delivery |
How claims change
- Wrong-product and short-shipment claims: prevented by scan-to-load
- Quality claims: answered with photos and temperatures from your dock
- Late or missing ASN rejections: ASN built from the load automatically
- Root cause in minutes: claim linked to lot, grower and packing run
- Claims by customer, product and reason – reported weekly
Ask Pak-Bot
You: “Show the photos and temperatures for the load we sent to Pacific Grocers on Tuesday.”
You: “Which customers claimed most this quarter, and why?”
Questions
Can we send the evidence to the customer?
Yes – export the shipment record with photos as a PDF, or send it straight from Producepak.
Does this help with recalls too?
Yes. The same lot records give a forward and backward trace in seconds.
Less waste, better quality, perfect shipments
- Cut waste at every step Where produce is lost – and how Producepak stops it.
- Know your real stock Live inventory, shrink tracking and stock-takes that match.
- Quality at every step QC at receiving, packing and dispatch – with photos.
- Better quality from the source Grower and supplier scorecards that lift quality.
- 100% accurate shipments Every pallet scanned and checked before it leaves.
See Producepak running on your product
Watch the short video, then book a live demonstration with a fresh produce consultant who knows US packhouses, PTI labels and FSMA 204.