Food service quality inspection app with A.I. powered quality control:

Food service Quality inspections during production

View App Specifications.

Certainly, with the advent of globalization, the market has become more competitive, because it has opened the opportunity for new competitors. This does not necessarily mean risk for the survival of local businesses, but a challenge that they must consider. This challenge relates to the need to create greater consumer loyalty to products and services, greater suitability of the product to the consumer’s needs and greater concern about the social impact of the company. Moreover, this global scenario represents some opportunities for the companies to act in the new markets. It is clear that this action will depend mainly on the quality of their own products and services offered. 

Daily Food service packhouse hygiene checklist

However, first, the concept of product quality is not so immediate and obvious. Although not universally accepted, the definition for quality with greater consensus is that "suitability for the consumer usage." This definition is comprehensive because it includes two aspects: characteristics that lead to satisfaction with the product and the absence of failures. In fact, the main component consists of the quality characteristics of the product features that meet the consumers' needs and thus it provides satisfaction for the same. These needs are related not only to the intrinsic characteristics of the product, such as the sensory characteristics of a food product, but also to its availability in the market with a compatible price and in a suitable packaging. The other part is the absence of faults, which is related to the characteristics of the product according to their specifications, making the consumer inspired by the reliability of the product, i.e., the consumer is sure that he will acquire a safe product, without health risks, and with the properties claimed on the label. 

Food service  Quality control & management

For these objectives to be achieved it is required an efficient management of quality, which implies continuous improvement activities at each operational level and in every functional area of the organization. The quality management combines commitment, discipline and a growing effort by everyone involved in the production process and fundamental techniques of management and administration, with the goal of continuously improving all processes. For that, the industries need to be structured organizationally, establish policies and quality programs, measure customers’ satisfaction and even use more quality tools and methodologies. Specifically for the food industry, also involves the knowledge and application of techniques and programs for product safety. 

Food service Supplier quality inspection & management

With all that, the purpose of this chapter is to describe the potential use of quality tools in food companies. The study initially intends to contextualize the quality management in the food industry and the activities related to the quality function. In addition, support tools related to quality control in process will be suggested with practical examples of application.

2. Evolution of the quality management: A brief history
It can be said that each company has a particular stage of maturity on the issue of quality management. In general they tend to evolve in four stages, the similarity of ages or how the quality management in the world has evolved over the years. Thus, it is important to highlight these stages of evolution of quality that began with the inspection of products, have passed the statistical quality control, the stage of quality systemic management until the strategic quality management.