Chili processing manufacturing drying software for easy manufacturing of dried, powdered, crushed chili and chili products.  Chili inventory control, inventory, orders & shipping. 

99% less fresh produce packing waste

Accurate fresh produce & food inventory management reduces waste through better FIFO stock rotation, stock-takes, and inventory alerts. RFID pallet control (optional) for precision inventory tracking. 

Save time packing fruit & vegetables

Increase the efficiency of fresh produce inventory using options like scanning incoming bar-codes to reduce data entry & errors, integrate with scales for automatic weighing, ore RFID for automatic fresh produce inventory tracking.

Better fresh produce quality control

Guarantee the quality of your fresh produce packing with flexible fresh QC testing systems from your phone or tablet. Customer feedback management, supplier quality control and more...

Reduce fresh produce packing errors & control production

Project required inventory (and shortages), schedule orders to be packed in batches , automatic alerts to prodution line managers.

100% accurate fresh produce order shipping

Shipping teams are guided through the dispatch process from picking using a phone or tablet (optional bar-code scanning), automatic picking, thru bill of lading, invoice, and automatic shipping notifications for customers, transport, and sales teams.

Reduce fresh produce packing administration costs by 40%

Automatic generation of fresh produce labels, bill of lading, invoice, picking documents and more; reduces administrative burden.

Easy audit & recall systems reduces compliance costs.

Faster fresh produce inventory storage  inventory

Accurate fresh produce & food inventory management delivers reduced waste and increased employee productivity. Manage FIFO, improve stock-take accuracy, scan harvester data, and keep a watchful eye on your inventory... Easy stock-take identifies shrinkage and helps reduce waste from ageing. 

100% accurate fresh produce inventory control

Maintain strict fresh produce inventory control and high food safety standards always. Perform recalls based on lot/batch, pack date, invoice #, inventory #, pallet #, delivery date, purchase order #, or perform a recall on your own user defined data. Perform instant recalls both up and down the supply chain. Makes audits easy and instant. COVID-19 food safety & auditing available. 

Reduce fresh produce waste by 99%

Inventory control ensures there is no 'shrinkage', food inventory is FIFO managed, and expiring inventory always monitored.

Reduce administration time by 60%

Automatic paperwork, labels, and reporting reduces the burden on administration teams and saves everyone's time.

Better fresh produce quality now

Quality control and food safety has never been easier with industry standard quality tests, food safety checklists; or configure your own tests. 

100% accurate orders!

Guarantee only the correct inventory is shipped for each order, on time, every time.

Chili powder manufacturing, crushed chili, powdered chili processing, and chili oil manufacturing. Reduce chili waste, improve chili inventory control, ensure accurate & timely chili orders.

Farmsoft fresh produce inventory control is for fruit & vegetable packer, processor, import/export.  Full fresh produce inventory control, auditing, inventory control, and fresh produce business management app.

Quality inspection for fresh produce

Consistent and accurate quality control ensures higher customer satisfaction and adherence to industry, de-facto, and in-house quality control standards. Track supplier quality performance, customer feedback & complaints, create QC tests for any part of the fresh produce & food manufacturing process (incoming goods, raw materials, finished goods, expiry test, export/shipping tests), daily factory hygiene, machinery calibration, employee checklists... 

Fresh produce logistics

Manage orders, pack to order, picking and auto picking, dispatch & shipping process. Generate invoices, bill of lading, pick slips, export documentation and other sales documents... Dispatch teams are guided through the dispatch process ensuring every order is filled perfectly, and on time. Paperwork such as BOL, freight documents, export documents are automatically generated based on the customer and destination to guarantee no rejected shipments or issues at borders.

Fresh produce labels

Generate fresh produce SSCC pallet labels, GS1 case & PTI labels, bin labels, batch labels, traded unit labels, harvest labels and more. Use the built in industry standard labels for Walmart, Woolworths, Aldi, Tesco, Loblaws etc - or design your own with the built in label & report designer. Our team can design all of your fresh produce documents to ensure farmsoft matches your requirements perfectly.

Fresh produce packing control

Sales, Quality, Profit, Dispatch, Pack, Farm...... Dashboards for sales teams provide instant impressions of customer orders and current inventory levels. The dispatch dashboard helps plan shipments, order of loading, and transport companies & drivers... The Profit analysis dashboard shows margins per unit and most profitable customers. Use our API to access your data however you like.

Fresh produce batch packing

Project required raw materials needed to pack/manufacture orders, potential shortages, schedule multiple orders to be packed in batches on selected production lines with a few clicks, automatically send new job alerts to managers, schedule additional harvests, analyze outstanding orders. Manage entire packing and manufacturing process with ease.

Fresh produce alerts monitoring

Automatic alerts for shipments can be sent to customers, transport providers, or even team members. Every time a batch is finished processing, receive an alert with the pack-out breakdown and percentages of grades & quality and waste. Alerts can include simple shipment notifications, or even invoices and original order details. Other alerts include order changes/modifications, yield reports, new order alerts, and low inventory alerts... 

Farm app option

Implement the farmsoft Farm Management suite to provide a comprehensive integrated business management solution from seed to plate. Includes automatic task management, best practices, budgeting, farm inventory, PHI enforcement, audits, residue reporting, USDA reporting, dashboards, recalls and more... 

Fresh produce supplier quality control

Suppliers must know that your business is measuring and tracking their performance. Any trends that effect the quality of fresh produce can be quickly detected, automatically traced back to the fresh produce supplier (especially if a result of a customer complaint / feedback), management and purchasing teams are automatically alerted when a supplier quality issue happens. Quantify your suppliers quality using the Supplier Quality Dashboard. 

Fresh produce finance apps

Share data with your Xero finance app, Quickbooks, MYOB, SAGE, using our API, or request our team perform a custom integration for your fresh produce company. This is an optional module, please ask your consultant for additional details and discuss your specific requirements, additional costs will apply for integration with your chosen finance app. 

Fresh produce RFID

Automatic tracking of each pallet’s exact location. Makes loading orders accurate and easy, stops errors during shipping. Very low costs to setup your hardware using farmsoft’s innovative RFID for fresh produce solution. Pallets put onto truck are auto added to order, and checked for accuracy. Pick up a pallet and its RFID instantly selected. Add pallet/bin to production line and its auto added to batch for inventory control.

Fresh produce API

Integrate with virtually any other app or software solution using the farmsoft API. It's open! Anyone can use it. Your in house I.T. team, or any external I.T. vendor you want to help you with integration. Add your own reports, extract special data, or even create new interfaces between farmsoft and any app such as accounting, payroll, B2B, B2C. Other integration in farmsoft includes the ability to integrate with selected weigh scales to capture fresh produce net delivery weights.

Fresh produce bloch-chain

Increase customer confidence and prove the credentials of your inventory control integrity and transparency with block-chain ledger technology.   We use the blockchain solution. (Optional module not included with standard Packing / Food Manufacturing ERP solution).

Improve fresh produce production planning

Efficient management customer orders, and the ability to analyze orders gives you new production planning tolls in farmsoft. Ensure each order is filled to exact specifications, on time, every time. Increase customer satisfaction and retention, and reduce stress in the packhouse with confident production planning using work orders/batch orders, sales contracts, sales orders, and sales order items. Are you manufactruing or processing chili products? Try farmsoft for chili processing. 

Accurate fresh produce inventory control

Quality officers are guided through the quality control process, presented with images and instructions for each test, ensuring they know what to look for at all times, corrective actions are presented if a quality issue is detected. This makes training new fresh produce quality control officers fast, and ensures consistency in the quality control management processes for incoming fresh produce, post pack/post processing, storage, and dispatch. 

Efficient use of fresh produce cold stores

Maximize your cold store use and rotation of stock using farmsoft's pallet maps, and precision inventory control tracking with expiring inventory reminders.
Cold store management software for fruit importers, exporters, packers, cross docking, and short and long term fruit storage.

Chili processing manufacturing drying software

The farmsoft inventory control app provides business wide quality management inspection systems for fresh produce, food manufacturing, seed processing, meat packing & processing, and flower packing.

Tesco food safety compliance food packers
Tesco food safety compliance for food manufacturers, packers, import, export, wholesale.  Tesco customers expect us to only sell products made to the highest quality and that are responsibly sourced. They trust us to ensure that all our products are safe and comply with all the applicable laws and regulations.

Within Tesco we have a number of highly skilled teams and colleagues across the globe that are dedicated to ensuring our customer expectations are not only met but exceeded. They manage the quality of products from the original product concept right through to our stores and customers.
Although this page is based on our UK business, a similar approach is taken across our international markets whilst ensuring all legal and cultural differences are acknowledged and catered for.  Through understanding customers and their needs, product and market trends our expert team of developers work hard to bring great quality, innovative and value for money products to the market; our dedicated team of food researchers and chefs constantly review food trends and bring new food ideas to life to meet those customer needs.
Fresh Produce Bar Code Scanning

Fresh produce bar code scanning in agriculture easily delivers improved inventory control in the fruit boxing and fresh produce packing space.  The FarmSoft team has add new features to the FarmSoft packhouse mobile (smart phone, iphone, tablets, and PDA’s) interfaces and new interfaces for in line bar-code scanning to allow rapid recording of packed fruit and vegetable via bar-code systems. Implement FarmSoft to make your fresh produce fruit packing easier and more efficient. FarmSoft delivers bar code scanning for packing sheds, packhouses, and fruit packers, exporters, importers and wholesalers.

FarmSoft fresh produce bar code scanning allows users to choose from a mobile interface that allows smartphones and PDA devices to scan boxed and packed fresh produce to record pallet contents. Fresh produce inventory and stock management with bar code systems ensures inventory control and accuracy. FarmSoft’s bar code software for pack sheds makes fresh produce inventory control easy.

Bar-code inventory control

FarmSoft bar code inventory control is rapid to implement, and easy to maintain. Implementing FarmSoft bar code inventory control for fresh produce processing delivers increased accuracy of inventory control, easy inventory management, and can result in reduced fresh produce waste.
FarmSoft bar code inventory control provides multiple fruit labeling solutions which can be tailored to meet client inventory handling requirements.
Bar code inventory control
FarmSoft bar code inventory control provides a comprehensive fruit inventory control system for packhouses, pack sheds, and fruit and vegetable processors. FarmSoft bar code inventory control makes fresh produce inventory handling easy! Contact FarmSoft today to receive these benefits.
Case level inventory control

Case level inventory control brings fresh produce processors, packers, and marketers easy and rapid inventory control. Implement FarmSoft in no time at all, and start reducing processing waste!  Easy to deploy, farmsoft case level inventory control is the best friend of any company looking to improve inventory control in their food / fresh produce processing enterprise. Farmsoft delivers tangible improvements in food safety compliance and standards maintenance. Implementing farmsoft case level inventory control for fresh produce processing delivers increased accuracy of inventory control, easy inventory management, and can result in reduced fresh produce waste.

Farm to fork inventory control for reliable food safety and best handling practices for fresh produce – while reducing waste and increasing efficiency!  FarmSoft’s farm to fork inventory control solution delivers bullet proof fresh produce inventory control management in every way. FarmSoft’s farm to fork inventory control solution channels staff through the correct farming and fresh produce handling processes ensuring maximum food safety and inventory control is being maintained at all times.

Combine both FarmSoft Farm Software AND FarmSoft Fruit inventory control to create a complete farm to fork inventory control solution.
In addition to the inventory control features of FarmSoft, the system also provides a comprehensive fresh produce business management suite that takes care of every section of your business including: quality control, invoice, dispatch, sales, contracts, staff labor, packing labor, packhouse reporting and more.

Fresh Produce inventory control India – FarmSoft’s fresh produce management software brings new levels of inventory control and efficiency to Indian farming and fresh produce packing, processing, and exporting.  FarmSoft guides users through the fresh produce handling procedures to ensure the safest, highest quality fruit and vegetables with minimum waste. From quality control, waste analysis, to fresh produce labeling – FarmSoft delivers for professional fruit and vegetable processors and packers. Download FarmSoft’s Fresh Produce inventory control India specifications here.

FarmSoft India
Professionally manage and monitor all post harvest processes including quality control, storage, inventory, sorting, grading, washing, packing, sales, invoice, and dispatch.
Traceability requirements matrix fresh produce

Traceability requirements matrix fresh produce packing, processing, value adding.   Traceability requirements matrix fresh produce
Traceability requirements matrix in fresh produce

EASY inventory control
Makes fresh inventory food safety compliance & audits easy.
Traceability requirements matrix fresh produce
Traceability requirements matrix fresh produce.
Blockchain for fresh produce inventory control

Visit our official fresh produce blockchain site for the latest fresh produce blockchain information.
Ask your farmsoft consultant if your chosen block-chain protocol or format is supported.
Blockchain – Essential for Fresh Produce inventory control
The Produce inventory control Initiative, was designed to help the Produce Industry maximize the effectiveness of current traceback procedures, while developing a standardized industry approach to enhance the speed and efficiency.
Food inventory control Software

FarmSoft food inventory control software delivers bulletproof food safety and reduces business risk.  The FarmSoft is built on a solid platform of food inventory control and safety standards. FarmSoft guides users through the food processing and manufacturing phases. The FarmSoft food inventory control software suite specializes in processing and manufacturing involving fresh produce, fruit, and vegetables. Dried, cured, juiced, pulped, or even made into value added jelly and jams. Click here to download food inventory control software specifications.

Fresh Produce inventory control Bar-code

Fresh Produce inventory control Bar-codes for fruit & vegetable packers, processors, and food manufacturers.  Fresh Produce inventory control is much more than applying a label to the packed fruit or vegetable. FarmSoft delivers strict fresh produce inventory control guidelines for supply chain end to end food safety & transparency.

Ensuring that the inventory control chain has no gaps in it is important to reduce the risk exposure of your business. If there is a breach in the inventory control chain, then the whole inventory control enforcement system has failed and becomes a pointless expense. FarmSoft ensures 100% accuracy of inventory control throughout the entire life-cycle of fresh produce, from pre-planting, to post sales inventory control guideline adherence. FarmSoft ensures your business is not unnecessarily exposed, while minimizing compliance costs. 

GS1 inventory control for fresh produce

FarmSoft GS1 inventory control system does much more than just print labels! Manage your inventory, maintain inventory control, pack, process, and store fresh produce. Perform sales and dispatch and invoicing. Reduce fresh produce waste.  FarmSoft GS1 inventory control system does much more than just print labels! Manage your inventory, maintain inventory control, pack, process, and store fresh produce. Perform sales and dispatch and invoicing. Reduce fresh produce waste.
farmsoft makes fresh produce GS1 inventory control easy!
Increase the efficiency of fresh produce deliveries using options like scanning incoming bar-codes to reduce data entry, save time, and reduce errors. Scan incoming fresh produce deliveries or use "one touch" rapid inventory creation screens to increase accuracy & reduce data entry time.

FarmSoft track and trace provides end to end supply chain transparency for fresh produce inventory control. Implement FarmSoft to guarantee the highest level of inventory control both up and down the supply chain!  FarmSoft track and trace is a comprehensive fresh produce business management solution that caters for all operational processes from quality control, inventory, sales, dispatch, and orders. FarmSoft even provides food manufacturing, good manufacturing management, and value adding features. FarmSoft track and trace software provides many innovative features to bring easily maintained benefits to the fresh produce processor, packer, and marketer.

Using the FarmSoft inventory control code, customers, and end consumers can track and trace fresh produce simply by scanning a QR code with their smartphone. The track and trace system will then present the customer/end consumer with the inventory control or marketing information as chosen by the packer. This helps to improve customer confidence and provides supply chain transparency to promote the concept of food safety.
Produce inventory control Initiative PTI

Produce inventory control Initiative (PTI), HACCP, GlobalGAP, CanGAP, EuroGAP, BRC, Bio-Terrorism, ISO and more…Simple PTI solution - software for fruit and vegetable processing

Farmsoft delivers opportunities to reduce waste during the packing, processing, storage, and distribution phases. By enforcing best practices, FIFO (when practical), inventory expiry monitoring, and easy stock takes - your company has every opportunity to minimize waste and maximize profit. From bar code managed inventory, inventory labeling, to 3D pallet storage, farmsoft delivers on reduced waste.
Perform recalls in seconds, with the full confidence of accuracy and reliability. Minimize risk by ensuring accurate inventory control is automatically captured. Pass audits with ease & reduce compliance costs using farmsofts inventory control guidelines. Trace fresh produce up and down the supply chain, over multiple inventory control hops. Instantly produce spray records, residue analysis, soil analysis, and any other farm inventory control records if you use our farm solution.

Inventory inventory control software for reduced post harvest waste

Inventory inventory control software
The purpose of the Fruit & Vegetables implementation guidance is to provide best practice guidelines for industry-wide adoption for New Item Listing and update of existing assortment. This guide provides support to companies seeking to electronically exchange fruit & vegetable product information in accordance with GS1 Standards. The guidance applies to the full range of fruit & vegetable trade items. The guide outlines which attributes should be used for fruit & vegetable items and recommends best practices for the use of these standards to exchange static fruit & vegetable data between suppliers and retailers. Today, different platforms as well as different means to item identification exist when it comes to data sharing. inventory control case study for Paramount Citrus, inventory control case study for Mother Earth Organic Mushrooms, SunFed visibility of produce throughout supply chain with case and item level inventory control. JemD Farms, greenhouse grower with GS1 Standards and the Produce inventory control Initiative.
The use of GS1 Standards, specifically for Identification, Master Data Alignment, inventory control, Track and Trace, Barcode labels and EDI transactions, provides a common platform to help supply.
Simple inventory control solution

Simple inventory control solution - software for fruit and vegetable packing
Processors and packers involved in the fresh produce industry deal with a lot of compliance and inventory control issues. If the worst happens and a product recall needs to be effected immediately, they have to be able to trace where the raw ingredients of fruit and vegetables came from, what was done to them, when and where the finished products have gone.
Fresh produce processors and packers manufacturers are subject to quality audits and they can often practice recalls and food safety incidents. From a business perspective, these activities often can be expensive and cumbersome to comply with, without the use of a simple inventory control solution that is integrated into the businesses fresh produce handling processes and guidelines.
As a supplier to the food manufacturing or fresh produce processing or handling and retail industry, quality control and inventory control are key for any manufacturer. Farmsoft delivers solutions in Australia, USA, Canada, UK, Europe, Africa, and Asian regions. Use farmsoft to become compliant and increased efficiency.

Less waste, more inventory control

Less waste, more inventory control: Full featured software for fresh produce processing, packing, sales, export/import & distribution.  MINIMIZE FRESH PRODUCE WASTE

For handlers of perishable goods, reduce waste during packing, processing, cold store, order picking and dispatch phases. Enforce GMP and best practices, FIFO (when practical), inventory expiry monitoring, and easy stock takes to help minimize waste and maximise profit. Receive detailed alerts when waste is encountered through quality issues, or possible human error.
Learn more about farmsoft post harvest solutions
Manage your fruit & vegetable packing / processing operation with a simple inventory control solution, or implement a comprehensive enterprise management solution. Easily comply with standards for Walmart, Tesco, Woolworths, Aldi, Loblaw, Coles, USDA, FSMA, GFSI, AANZFTA, PTI, HACCP - for full inventory inventory control using PC/Mac or inventory control app.
MORE inventory control!

Fresh produce export documentation

Farmsoft makes fresh produce export documentation easy with new features that generate international standard fresh produce export documentation for fresh produce producers, processors, and packers.   Rapidly generate fresh produce export documentation on demand!

Farmsoft makes fresh produce export documentation easy with new features that generate international standard fresh produce export documentation for fresh produce producers, processors, and packers. The modern packing and processing facility is busy environment. Dealing with the excess of export regulations and paperwork requirements can often be a headache. Farmsoft guides users through the documentation process, reducing administration costs, and increasing productivity.
Contact a farmsoft consultant today to discuss your fresh produce export documentation options today.
Farmsoft takes the effort out of preparing fresh produce export documentation for fruit, vegetable, coffee, hop, and grain producers by generating commonly used export documentation.  

Reduce fresh produce waste, Orders - Quality - Production - Sales & shipping - Recalls & audits - Dashboards, analysis, business intelligence.   Reduce fresh produce waste, make production and shipments 100% accurate

Strict inventory management ensures FIFO and no orphaned fresh produce inventory, no loss of inventory due handling processes.
Production management ensures every order is filled accurately, dispatch is planned in advance, and correct shipments dispatched on time, every time.
Sales dashboards help marketing and sales teams plan orders, schedule production, and identify any fresh produce that needs to be sold before it becomes waste.
A choice of interfaces to suit every environment gives your team a simple fresh produce business management tool.
Manage fresh produce inventory stored at an unlimited number of sites / packhouses, and unlimited warehouses
Manage and monitor the storage and status (ie: in processes such as sorting, grading, cooling, ripening etc) of all fresh produce inventory, regardless of its state.

In the globalization economic development, most of industries have been developing strategies to improve efficiency in their production processes. Meanwhile, chili pepper supply chain is still not aware about efficiency and effectiveness in its management. Most actors in chili pepper supply chain face several obstacles, i.e. losses, waste products, and inefficiency in delivery time. This research is focused on the development of chili pepper supply chain performance using Value Stream Mapping (VSM) analysis and aims to create a new key system to develop efficiency and effectiveness. VSM is used as an instrument to enhance comparative advantage in wildly industries. VSM in chili pepper involves operation system such as 6S, Volkswagen production system, visual workplace, quick changeover system, and Hiejunka Kanban system. Those techniques are applied to reduce waste in chili pepper supply chain. The research result shows that chilli pepper supply chain should explore the implementation of VSM. 

Inventory & Recipe System Essentials
There is a core set of features that you should look for in any comprehensive inventory and recipe management system. These important features are discussed in this blog.

Inventory Management

A restaurant inventory management system should include features for ordering and receiving inventory items. Ideally, the ordering features will include order guides, par levels, and suggested reorder levels. Ideally, the receiving function will be interfaced with your vendor or AP automation systems to automatically import invoices.

For chain restaurants, an inventory system should include a feature for transferring inventory items from one restaurant to another. A transfer should decrement stock and cost from the transferor and add it to the transferee. Ideally, transfer requests can be initiated by the restaurant that is looking for stock, and fulfilled by the restaurant providing the stock.

An inventory management system should also include the ability to count and value your inventory. Ideally, the counting of inventory can be done on a mobile device or via a worksheet. Most systems can value ending inventory using either the last cost or weighted average cost for items. Some systems also offer a FIFO (first in, first out) as a valuation option.

An inventory management system should calculate your inventory usage at an item level as well as an aggregated level that is in-line with how your track your cost of goods sold (COGS). The accounting formula for this is: Beginning inventory, + purchases, +/- transfers, – ending inventory = Actual Usage and COGS.

Your system should be interfaced with your accounting system to import your chart of accounts, export invoice information to accounts payable, export transfer adjustments, and export ending inventory valuation adjustments to your general ledger.

Recipe Management:
Ideally, your inventory management system will be integrated with a recipe management system. Recipe management should provide features for building and costing recipes. Your inventory system should provide the ability to define recipe units, adjust them for yield, and continuously update inventory item cost changes to the recipes.

Recipe management should include the ability to use different recipe units for the same ingredient in different recipes. For example, onions might be used by the weighted ounce in one recipe, by the cup in another, and by the each in yet another recipe. Recipe management should also accommodate metric measures for recipe units.

Ideally, a recipe for a menu item (an item you sell) can be modeled against a target cost percentage to determine what price the item should sell for to achieve the target. The actual dollar cost and the cost as a percentage of the current menu item price should also be provided.

Some recipe management systems include “production” features. Production enables you to track items that you prepare in a batch (like a 5-gallon batch of chili). When you produce the chili, the ingredients are depleted from inventory. With production, you can also compare theoretical to actual usage for chili (if your system is interfaced with your POS).

The ability to include preparation instructions, pictures, steps, and equipment; as well as the ability to scale recipes to different portions, will make recipe management more valuable. You can generate a “recipe book” or display recipes for prep or line-cooking staff.

Food and Beverage Cost Analysis:

When you add an interface to your POS system you gain the ability to report what your theoretical costs should be and what your theoretical inventory usage should be. You can then compare theoretical to actual to determine variances and isolate problems such as theft, over-portioning, waste, etc.

An inventory and recipe system that includes a POS interface should also provide you with an analysis of your menu performance (menu engineering). What menu items are not in-line with your targets? Which menu items are contributing the most profit (stars) or which ones are not (dogs).

The Top Line
Custard Stand’s sales increased tenfold and they needed traceability software to manage the volume. With Mar-Kov’s software, Custard Stand Chili now:

Executes a mock recall in minutes.

Tracks all inventory.

Automatically posts data into QuickBooks.

Generates electronic batch records for all batches.

“With Vittles, mock recalls are so easy – it’s beautiful”
— “ - Jamilyn Beekley, Office Manager, Custard Stand
Custard Stand – Searching for Traceability
Custard Stand Food Products, located in Webster Springs, WV, makes delicious Hot Dog Chili and Chili Soup. The company provides product to distributors/retailers and sells directly to customers online and in The Custard Stand restaurants.

In 2003, Dee and Angie Cowger converted a three-bay car wash behind their family restaurant to a USDA-approved production facility and launched Custard Stand Food Products. In February 2016, the Cowgers pitched both products on ABC’s reality show “SHARK TANK,” and while they didn’t get a deal, the appearance dramatically increased retail and online sales.

Custard Stand’s facility regularly produces and packages more than 4,000 pounds of hot dog chili and chili soup. Custard Stand’s success increased demand for products at large retailers such as Wal-Mart, Kroger, and Sam’s Club, smaller chains, and independently owned stores.

The company’s rapid growth strained the limits of Custard Stand’s Excel/paper system for tracking inventory and production. Staff members devoted a great deal of time and energy to preparing for food safety audits and mock recalls.

In order to improve inventory control, planning operations, and to more efficiently maintain food traceability records, Custard Stand recognized it needed a food manufacturing purpose-built software system. The company also wanted to keep its QuickBooks accounting system.

Custard Stand found Vittles, food manufacturing software created by Mar-Kov Computer Systems.

"With Vittles, checking our entire inventory only takes a few clicks!"
– Jamilyn Beekley

Custard Stand had a number of SOPs designed to ensure it was compliant and audit ready. To ensure that these SOPs were being followed, staff spent a lot of time checking and re-checking SOPs. Multiple team members also spent hours examining batch records and testing information to catch errors. And they all feared paper records would be misplaced, damaged by a coffee spill or accidentally tossed in a trash can.

With the paper-based system, mock recalls became a real hassle. The process involved retrieving and cross-referencing multiple receiving, production, and shipping records, going back and forth between records maintained in QuickBooks and the filing cabinet. Staff often worked late or neglected other tasks to complete these tasks within the legislated time constraints.

Vittles records all lot information and barcodes for raw materials at the point of receipt. Now, Custard Stand records each lot used in its batches electronically. Similarly, they record lot numbers at the time of shipping by barcode-scanning the assembled sales orders – both wholesale orders for retailers as well as web orders.

“We do a quarterly mock recall that used to put us under a lot of pressure to compile results within the time constraints set by our annual auditors. With Vittles, mock recalls are so easy—it’s beautiful!” - Jamilyn Beekley.

Lot and quality tracking is now accomplished as a part of regular business operations – receiving inventory, executing batches, shipping – so Custard Stand achieves traceability without additional labor overhead and all the double checking they were accustomed to before system implementation.

Performing a recall is now a process that takes less than two minutes. Custard Stand can key in a lot number and generate a full traceability log in moments. Retrieving testing records, shipment dates, and customer/supplier contact information is just one click away

Custard Stand’s system provides accurate, instantaneous inventory lookups. Employees no long rely on difficult-to-maintain spreadsheets or run to the warehouse to check on stock and expiration dates. Through a series of informative reports, Custard Stand’s staff can learn quickly and clearly what is available and what isn’t.

Furthermore, based on Custard Stand sales records and BOMs, Vittles MRP (Material Requirements Planning) functionality provides a detailed plan of what materials need to be purchased and manufactured, with quantities and dates specified. The company no longer experiences surprise inventory shortages that result in the inability to ship products to distributors and customers.

Vittles provided a seamless QuickBooks integration. Custard Stand bookkeeping and accounting personnel didn’t have to learn a new process to access reports and needed information. Vittles handles all of the data entry and Custard Stands enjoys an improvement in the accuracy and timeliness of the data available.

Mar-Kov Vittles’ impeccable service pleasantly surprised the Custard Stand team. At the start of the integration, Project Manager Sylvain served as their point of contact for all training, questions, and support needed to get the Custard Stand employees up to speed. After a year, Sylvain remains the primary point of contact when the staff has questions.