ProducePak Profile

Our Solutions
Since 2000, ProducePak staff have been providing industrial strength ERP and business management solutions specialising in Fresh Produce Production & Processing, and Food Manufacturing, and Quality Control. ProducePak products concentrate on managing the entire business with particular attention to improving business profit, cost control, traceability & food safety.

ProducePak is currently building a network of strategic partnerships with companies around the world- all this is to ensure that our clients receive the best possible solutions & service from ProducePak software products.

Experience
The entire ProducePak team pride themselves on doing everything better ever time it is done, using innovative technologies to provide clients with the best possible profit enhancing solutions and services. The ProducePak team has superior knowledge of the fresh produce, food processing, and quality control industry. For each new client, ProducePak offers a wealth of solutions and experience, allowing each client to benefit from ProducePak's years of experience.

Clients
ProducePak clients are international leaders in their respective fields. Each client receives specialized service and support from their local ProducePak office or partner. ProducePak clients consist of may innovative farms, packhouse's, and food manufacturers in several countries; giving ProducePak a wide variety of client challenges, requirements, and solutions.

Our Mission
ProducePak strives to utilize its knowledge of 9 years industry experience to provide clients with opportunities for perpetual business process and profit improvement.

Support
ProducePak support is second to none! Although our clients are dispersed around the world, ProducePak provides extremely high levels of support by providing 24X7 phone support, 24X7 remote access technical support, internet chat /live chat support, and email and fax support services. Deploying a ProducePak Solution is a fully managed process that gives the client peace of mind for a confident and timely solution. Training usually involves one or more ProducePak team members visiting client sites and ensuring that every staff member that needs to be trained has an excellent knowledge of how to interact with the systems. Whilst onsite, ProducePak staff can often suggest further minor process improvements. In some cases ProducePak will use a local partner to provide training and installation where a qualified party exists.

The ProducePak Team
The ProducePak team works in an innovative and casual environment designed to enhance creative productivity. ProducePak staff have access to pool/snooker, company bar, entertainment systems, training courses, and cooked lunches served daily in the company dining room. ProducePak treats team members with respect & dignity; in return, ProducePak team members give the best possible service and support to ProducePak clients.


Today
The ProducePak suite is considered by many to be "setting new international standards in fresh produce production and processing management" for pack houses, farms, food manufacturing, and quality control systems. ProducePak systems are now used in every continent, with governments and NPO's preferring to use ProducePak as their solution of choice for industry improvement. ProducePak modules have been reviewed and recommended by numerous fresh produce, grower, and food processing associations and publications (see ProducePak Media Room). ProducePak currently has over 20 full time staff with offices and partners in over 5 countries.


Testimonials

"ProducePak has provided us with the seamless quality control & traceability our operation was looking for. Our customers are satisfied and confident with ProducePak traceability, and we are saving money using the excellent business analysis tools." Ron Gleason, CEO of HILL SIDE GARDENS, Canada

"Brenn-B Farms purchased ProducePak for the ability to meet the retail demand of strict and Instant traceability & quality protocols, but in the process realized impressive benefits from solid packhouse and farm management reporting.  Equally as impressive as the software, their talented support team has customer service that is distinguished and extremely professional.” Shawn Brenn, OPERATIONS MANAGER of BRENN-B FARMS, Canada

“Our business has increased food safety and quality management systems as a result of implementing ProducePak.  The system has allowed our business to improve operational efficiency and reduce operating costs through the softwares business management features; whilst ensuring our traceability and customer confidence in our produce … “  Olof Oscarsson, PRESIDENT, TORPS GARD, Sweden